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Finance | Project Operations, Human Resources, ...
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Configure Sharepoint storage error: "Value cannot be null. Parameter name: externalId"

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Posted on by 141

My client doesn't hare a sharepoint site. Can I not use my company's sharepoint site in lieu of? (I need a Sharepoint storage setup to test the new business document feature.)

When I put in my company's sharepoint site in my company's demo (completely different project), it works, so the url is valid. However when I put the same site into my client's UAT environment, clicking on Test SharePoint connection gives the error

"Value cannot be null. Parameter name: externalId"

pastedimage1573599377309v1.png

Clicking on Open SharePoint works fine though.

Does anyone know what the error really means and how I can resolve this please?

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  • Verified answer
    WillWU Profile Picture
    22,361 on at

    Hi Lexicon,

    The D365 and the SharePoint site must in the same office 365 tenant.

    Your client must be a typical user on the tenant, not an external user.

    You can go to the Microsoft 365 admin center, click Admin centers > SharePoint, and then click site collections to see your  SharePoint site collections.

    Please refer to the following link:

    docs.microsoft.com/.../configure-document-management

  • Lexicon_ Profile Picture
    141 on at

    Thank you!

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