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Suggested answer

Installing client in a remote laptop

Posted on by 215

Hi everyone,
I'm trying to connect a windows client to a remote server, and I'm finding issues. It's my frist time I'm not using clickOnce, so any help will be really appreciated.
The instance in the server is configured like this:
le1t5pnwnzoj.png

The publi IP for the server is XX.XX.XX.XX

I'm trying to connect from the vlient to this direction:

XX.XX.XX.XX:7046/DynamicsNAV110


And I see this error:

z2co0mf96n68.png

"Cannot find any server in "net.tcp://......" The URL is incorrect or the server os not available actually"

Am I trying correctly? Have I forgot any configuration?

Thnak you very much

  • Suggested answer
    4BzSoftware Profile Picture
    4BzSoftware 6,071 on at
    RE: Installing client in a remote laptop

    Hi jgaztanaga,

    Some suggestions for you:

    - Check time of client machine and server machine, it should not be different than 5 minutes.

    - Make sure client works fine on server machine (run client directly on server).

    - Check firewall, port forwarding and antivirus program, make sure client (on client machine) can reach server.

    - If you Implement NAV user/password, please refer to our document mibuso.com/.../implement-security-certificates-nav-2013

  • Suggested answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at
    RE: Installing client in a remote laptop

    Outside the network? Are you using an RDP connection? Do you need a specific VPN Client for access?

  • jgaztanaga Profile Picture
    jgaztanaga 215 on at
    RE: Installing client in a remote laptop

    Yes, I'm using a correct user. This user is connecting fromthe different clients installed in the network, the problem comes when I try to conenct from outside the network.

    The issue that it's driving me mad, as I say, is that the user is authenticated in teh server, but the connection cannot be established....

  • Suggested answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at
    RE: Installing client in a remote laptop

    OK are you using the correct "Client Settings" for the user? Just to make sure copy the "Client Settings" from a working user and replace it.

  • jgaztanaga Profile Picture
    jgaztanaga 215 on at
    RE: Installing client in a remote laptop

    Hello,

    'Service' is not in the string, I am connecting using "X.XXX.XX.XX:8046/DynamicsNAV110". I'm using 8046 because of the redirection of the ports.

    I've just realized of one thing that it's really driving me crazy. I've noticed that when I introduce a correct NAV user/password, it is validating against the server, because I can see it in the server's event viewer. But the connection can't be established. In the other hand, if I introduce an invalid user/password, I get the invalid user error.

    So, it seems that I'm reaching correctly the server, but the client isn't abble to open a connection... Really strange

  • Suggested answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at
    RE: Installing client in a remote laptop

    Can you remove the "/Service" from the string and try again?

  • jgaztanaga Profile Picture
    jgaztanaga 215 on at
    RE: Installing client in a remote laptop

    Hi Alfredo,

    The devices that are connected to this instance, are all in the same network, so they are connecting with "SRV-DC:7046/DynamicsNAV110", where SRV-DC is the name of the server

  • Suggested answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at
    RE: Installing client in a remote laptop

    You say it has been working since last year. Do you have other devices connecting to this NAV Instance? Have you looked their local NAV clients to see / emulate the configuration?

  • jgaztanaga Profile Picture
    jgaztanaga 215 on at
    RE: Installing client in a remote laptop

    Hi Aditi,

    Yes, the instance is running, it is a installation that is working since a year

  • Suggested answer
    AditiM2312 Profile Picture
    AditiM2312 110 on at
    RE: Installing client in a remote laptop

    Ensure that the services for NAV is running.

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