Customer experience | Sales, Customer Insights,...

Third party cookie?

(0) Share

Report

Posted on by baseddelmeyer

When I add D365 tracking code to my site is Dynamics setting a 3rd party cookie to do the tracking? If so, will this continue to work as 3rd party cookies are phased out?

I have the same question (0)

All responses (5)

Answers (0)

Suggested answer

Nya 29,060 on at

Like (0)

Report

Hi,

Please refer to the following documentation:

Cookies set and read (Dynamics 365 Marketing) | Microsoft Docs

Was this reply helpful? Yes No
baseddelmeyer 5 on at

Like (0)

Report

Thank you Nya. I am still not certain whether it will considered a third party cookie that is set.

Was this reply helpful? Yes No
CHK1970 562 on at

Like (0)

Report

Hi Nya,

After internal testing, we need all 4 of the cookies below as Strictly Neccessary in order for a hosted form on our website to be submitted.

When Chrome blocks third-party later this year, this will stop the forms from being submitted and what is Microsoft doing to address the 3rd party cookie problem?

Was this reply helpful? Yes No
Petr Jantac Moderator on at

Like (0)

Report

Hi Chris,

Blocking of 3rd party cookies should not prevent your form from being submitted. Safari has already been blocking the 3rd party cookies for some time.

These cookies are used to identify the user so we can prefill the form with existing values. This is mostly needed for the Subscription centers to allow the users to unsubscribe or modify their contact data.

Nevertheless, we already have a replacement for the cookie concept, which uses an ID within the page URL. If the user opens the subscription center from a link in email, we pass the user identification in that link. This allows the subscription center to be prefilled with the customer data even if the browser blocks all cookies.

Please let me know if this resolved your issue.

Thank you.

Petr

Microsoft

Was this reply helpful? Yes No
CHK1970 562 on at

Like (0)

Report

Good to know, however, if you do not set the 79f and 319a cookies as "strictly necessary cookies", the 365 forms will not load when adding the forms to our external website via an iframe.

Was this reply helpful? Yes No