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Customer experience | Sales, Customer Insights,...
Suggested Answer

Social post disappeared

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Posted on by 176
Hello!
after updating to Dynamics Customer Insights Journey the social post menu disappeared.
Microsoft says it is not available anymore 😳 Is that right?
thanks!
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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Social post disappeared
    Hi Partner,
    Yes.
    Based on the Microsoft documentation: Transition marketing guidance.
    The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are currently no plans to incorporate the feature.

    .Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
     Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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