Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / AX Retail Transaction ...
Microsoft Dynamics AX (Archived)

AX Retail Transaction Service

(0) ShareShare
ReportReport
Posted on by Fuma 135

Hi

I have some problem on retail transaction service..

  1. Can One Transaction Service Using By Multiple Retail Store Connect or Multiple POS Terminal
  2. Can I using More than one Retail Transaction Service, for Example I use one for the HQ on AOS Retail Store Conect, And use One For Retail Store Connect Who Distribute data to POS, and use another Retail Transaction Service For Each POS that I Have.
  3. Can anyone help me, what is the right configuration for retail transaction service.

I implement AX Retail R2 For one AOS Server And Have One Retail Store Connect Server (Distribution Server) and six POS. I use same retail transaction service for all POS and 2 Retail Store Connect but they always return infolog when i try login onto POS "The retail Transaction service Can't connect to multiple terminal" and when i try using different RTS for POS and Retail Store Connect I can do login but i cannot Add Customer Or Receipt PO On POS always send error message, and when i try looking on ratail transaction service log they says "TransactionServicesInterface.PosRemotingException: Failed to extract profile information"

Please help me.

 

 

*This post is locked for comments

  • Alvin You Profile Picture
    Alvin You 30 on at
    Re: AX Retail Transaction Service

    Hello, Fuma.

    Have you gottten the solution on this?

    I've stuck with this issue for 3 days.

    I can't find the solution and what's wrong with my configuration.

  • Community Member Profile Picture
    Community Member on at
    Re: AX Retail Transaction Service

    U will be using only one retails transaction service, installed at server level, all pos will be connecting to the RTS. in the store terminal configuration provide the rts profile created and attach.

    and check the config file in RTS installation folder

  • Suggested answer
    Edgar Alexander Velandia Rodriguez Profile Picture
    Edgar Alexander Vel... 65 on at
    Re: AX Retail Transaction Service

    Hello Fuma, I have the same error. Do you resolved this? Or do you know how fix it this trouble. Thanks for all.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics AX (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 100 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 46

#3
shanawaz davood basha Profile Picture

shanawaz davood basha 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans