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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / WO Qty Required remain...
Finance | Project Operations, Human Resources, ...
Suggested Answer

WO Qty Required remains unchanged when Current Quantity in Work Order updated

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Posted on by Farez 5

Hi guys,

I'm new to SL customization and I need help from the experts on this community.

I've have WO Qty Required called from subassembly (Build Only) remains unchanged once the Current Qty (Qty to Build) has been revised. While some component 

recalculated as per normal based on revised Current Qty.

Scenario:

A Work Order is created with two subassembly: BOM: 0Retro24 & BOM: ORAssembly with Current Quantity = 1. Revised the Current Quantity = 2.

The WO Qty Required of those components subassembly BOM: 0Retro24 recalculated by times 2 while for WO Qty Required of components subassembly BOM: ORAssembly remains unchanged.

Is the recalculation is what the Dynamics SL intended or is this bug? 

Thanks,

Regards,

Farez

I have the same question (0)
  • Suggested answer
    CFROTON Profile Picture
    CFROTON 4,710 on at

    Hello Farez,

    I'm going to suggest you create a case in VB Tools support (for Microsoft dynamics SL) for assistance.

    Best Regards,

    Jana MacDonald

    MS Dynamics Support

  • Farez Profile Picture
    Farez 5 on at

    Hi,

    Thanks for the reply.

    I'm apologize first for asking this question but where can I create a case in VB Tools support?

    I've found this mbs.microsoft.com/.../support

    but needs to login to CustomerSource which I got this page error

    Server Error in '/' Application.

    Runtime Error

    Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

    Thanks & Regards,

    Farez

  • Suggested answer
    CFROTON Profile Picture
    CFROTON 4,710 on at

    Dear Farez,

    Is a custom error page something you setup?

    What browser are you using?

    Partner and CustomerSource do require logins, which is usually setup when your customersource account is created.

    Here are the Support phone numbers you can call to have a case created for you

    Canada

    1-800-668-7975

    United States​

    1-800-936-4900

    1-888 477-7877​

    Best Regards,

    Jana MacDonald

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