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5Hi,
We recently changed licence types from Customer Engagement Plan > Customer Service Enterprise and it has stopped a process working.
I never created the process but inherited it as part of taking over this CRM system.
We have a server location where we add 6 .csv files each week, then run a script via a service account that either updates or creates new fields within a certain entity.
but since the licence change this process wont run it just says failed.. Could the licence change cause the issue?
All i can see if the folder of the serve is a log4net text file, SDK.Proxy text file, Active Directory text file
does anyone know how i can fix this or get it working again?
Thanks,
Bryson
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