web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

User cannot access Dynamics 365 Apps

(2) ShareShare
ReportReport
Posted on by 4
I am attempting to get a user access to the Sales Team Member application (or the Sales Hub) application and am hitting a wall.

According to the AppAccessChecker, the user is licensed, the app should be visible, and they have security access. When they go to the Apps screen, it says “We can’t find any apps for your role”.
 


I’ve reset the licenses and the security roles the user has access to several times and am unsure what to do next.

Thank you.
 
I have the same question (0)
  • Layan Jwei Profile Picture
    8,165 Super User 2026 Season 1 on at
  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at
    Hey.

    Besides the "Sales team member" security role, ensure the user has the "Sales Enterprise app access" (or "Sales Professional app access").  Another possibility, if to confirm that  "Sales team member" role has Read Access set to "Organization" for "Model driven app"
     
    Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 85

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 76 Super User 2026 Season 1

#3
Subra Profile Picture

Subra 61

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans