When we generated checks for a payment journal, but 2 of the vouchers didn't get checks generated, but we have already posted the payment journal and then we saw that the payment status was "None". How can we re-open this invoice/voucher so we can issue or generate a check for it?
*This post is locked for comments
Thanks Ludwig for the suggestion on the negative posting. It worked!
Hi,
If you have to transaction reversal parameter active you should be able to reverse the transaction from the cash and bank module by selecting the transaction and reversing the voucher.
If this is not possible in your machine then try creating a new payment journal that is identical to the one that has been posted before but that uses the opposite sign for the amount posted.
Best regards,
Ludwig
Thanks Ludwig. How do we manually reverse the payment posting and settlement if there was no check generated? We can't do it from the Cash and Bank module, right?
Hi,
If the journal is already posted you cannot reopen the invoices again for payment. You rather have to reverse the payment posting and the settlement manually before the invoice(s) become available again in the payment journal.
Best regards,
Ludwig
#1
André Arnaud de Cal...
292,865
Super User 2025 Season 1
#2
Martin Dráb
231,723
Most Valuable Professional
#3
nmaenpaa
101,156
Moderator
Share
Report
All responses (
Answers (
