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50The documentation from Microsoft says that it is possible to trigger a Power Automate Flow from a custom trigger in a Real-Time Journey. I do not understand how to do this and the documentation under this link is basically showing you how to call a Custom Trigger from a Power Automate flow via an Unbound Action. Not the other way around which is what we want. For example a matched contact fills out a form, we will auto respond to them but will also like to call a Power Automate Flow which will find the contacts account and notify the primary sales rep. That is just an example but don't see how it is possible.
The link to this document starts out immediately contradicting itself:
Custom triggers activated through a customer journey can also trigger Power Automate flows.
To use a custom trigger with a Power Automate flow:
How do we activate a Flow from a Journey?
Here is another link that further describes the ability to do this but I don't see how activating a trigger in the Journey will then run the flow. Intuitively makes me think the flow trigger should be the unbound action… is that possible. I just don't understand how it works.
docs.microsoft.com/.../real-time-marketing-tile-reference
So much more flexible if this is possible.
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