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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How To Download a Cust...
Small and medium business | Business Central, N...
Suggested Answer

How To Download a Customer's Business central on prem License File from PartnerSource Business Center

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Posted on by Gabsi Mohamed 819

Hello,

My company has taken a customer from closed Microsoft partner, and we are not able to find the license in Azure.

I see the customer in & related information in partner souce "businesscenter.mbs.microsoft.com" but I can't find how to download the license file/ Key to check the purchased object (table, page..).

Product line "Microsoft Dynamics 365 Business central on premises Subscription"

pastedimage1661507086067v3.png

Thanks for your support.

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,105 Moderator on at

    For this issue you should contact Microsoft. From within MBS Partner center you can open a operational service request to the license team.,

    It may be that they need to extend the permission you have in the Partner center. I had the same issue a couple of days ago and they solved it for me within hours.

  • Suggested answer
    Amit Baru Profile Picture
    Amit Baru 3,037 on at

    Hi,

    Go to partner portal and Select the Customer form the list and there is option for generating License file with versions. If License is not shown, Pls contact Microsoft.

    Regards

    Amit Sharma

    www.erpconsultors.com

    www.linkedin.com/.../

    Pls press Yes if info is useful.

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