web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How To Download a Cust...
Small and medium business | Business Central, N...
Suggested Answer

How To Download a Customer's Business central on prem License File from PartnerSource Business Center

(0) ShareShare
ReportReport
Posted on by Gabsi Mohamed 819

Hello,

My company has taken a customer from closed Microsoft partner, and we are not able to find the license in Azure.

I see the customer in & related information in partner souce "businesscenter.mbs.microsoft.com" but I can't find how to download the license file/ Key to check the purchased object (table, page..).

Product line "Microsoft Dynamics 365 Business central on premises Subscription"

pastedimage1661507086067v3.png

Thanks for your support.

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,161 Moderator on at

    For this issue you should contact Microsoft. From within MBS Partner center you can open a operational service request to the license team.,

    It may be that they need to extend the permission you have in the Partner center. I had the same issue a couple of days ago and they solved it for me within hours.

  • Suggested answer
    Amit Baru Profile Picture
    Amit Baru 3,037 on at

    Hi,

    Go to partner portal and Select the Customer form the list and there is option for generating License file with versions. If License is not shown, Pls contact Microsoft.

    Regards

    Amit Sharma

    www.erpconsultors.com

    www.linkedin.com/.../

    Pls press Yes if info is useful.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,675 Super User 2026 Season 1

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,675 Super User 2026 Season 1

#3
YUN ZHU Profile Picture

YUN ZHU 964 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans