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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Pay a fixed amount eve...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Pay a fixed amount every month via Direct Debit

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Posted on by simonsmith101 2

We require to generate a direct debit file from the customer payment journal where:

  • Customers have been given the payment method "DD"
  • The customers have signed a direct debit mandate to pay $200 every month
  • In D365 we navigate to customer payment journal
  • We then populate (via the excel edd-in) every line with the customer and the DD amount
  • We then generate the DD file to send to the bank

Is there a way to generate from the system the same as above where

  • the customer has the DD fixed amount stored "somewhere" in the customer record in D365
  • the "fixed amount" that is associated to the customer is populated as the payment amount

Thanks for any suggestions

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Simon,

    I assume that you generated some invoices for your customer that have the DD method of payment attached.

    If this is the case then you have your open position and you should be able to pull in the payment amounts into your payment journal by making use of the payment proposal functionality in the payment journal.

    Have you tried doing that already?

    Best regards,

    Ludwig

  • simonsmith101 Profile Picture
    simonsmith101 2 on at

    Thanks Ludwig. We dont want to pay an open amount. The customers in this scenario are paying a "fixed" pre agreed amount which is then auto-settled at a later date when the actual invoice is created. Cheers Simon

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Good morning Simon,

    Not sure if I understand you correctly.

    All what I tried saying is that you can replace this step no. 4

    "We then populate (via the excel edd-in) every line with the customer and the DD amount"

    by making use of the standard payment journal payment proposal functionality and filtering for customers with a method of payment called DirectDebit.

    Not sure if this would be a feasible workaround for you.

    Probably give it a try.

    Best regards,

    Ludwig

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