Hi,
I want to send an automatic confirmation email after a contact registers to an event.
I published a customer journey starting with a segment (contact registered to the event) and add a "send an email" tile.
However, I must add the subscription center in the email. This part makes sense for commercial emails but not for event confirmation emails.
Contacts should not change their communication preferences when they receive a confirmation email.
Do you have any advice or recommandations for this case ? This point is not clear for me
Hi,
You can refer to the following documentation to create a confirmation email.
Set up form double opt-in (Dynamics 365 Marketing) | Microsoft Docs
Then use an Event Registration form to register the event.
The form can be set as a double opt-In one in the Summary tab. The Confirmation email created above can be selected here.
The detailed steps can also be found in the above link.
The Confirmation email will not contain the subscription center.
It looks something like:
André Arnaud de Cal...
291,979
Super User 2025 Season 1
Martin Dráb
230,848
Most Valuable Professional
nmaenpaa
101,156