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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Business Apps to Launc...
Service | Customer Service, Contact Center, Fie...
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Business Apps to Launcher - Not available on Dynamic for one User

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Posted on by Penny Pryde

Hello,

Via our online login to office 365 I have four App tabs available to select on the Home APPS view all Available APP Add Ins...

Microsoft 365

Business Apps

All Apps

Tips and Tricks.

We have set up a new user and have mimicked their set up so that they have access to all the same tools that the organisation has.

However they have only three App Tabs available under ALL APPS and are missing the Business App Tab which is the key Tab I need so that I can pin to their Launch Bar the Customer Service CRM app. (Dynamics)

Is anyone able to advise why the Business App is not available to be seen on their set up.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Business Apps to Launcher - Not available on Dynamic for one User

    Hi Penny Pryde,

    Please try the solution in this thread: Dynamics 365 tile missing from 0365 Launcher - Unified Interface Forum Community Forum

    Sign in make.preview.powerapps.com/RefreshApps and sync business app. It would take about half an hour to work.

    pastedimage1651733898449v1.png

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