web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Edit payment batch in ...
Finance | Project Operations, Human Resources, ...
Suggested answer

Edit payment batch in GP, hangs

(0) ShareShare
ReportReport
Posted on by Leng Papio 855

Hi,

Has anyone encountered GP hanging when they try to use the Edit Payment Batch?

After creating or select the batch id, when the user tabs off, GP just hangs.

They have very few vendors.. 

I tried a lot of things ,and lastly - to drop and recreate the PM10300, issue persists.

I checked for docs with remaining amount, and built a batch using build batch, then opened the edit payment window, and it opened.

Closed all windows, tried to delete the check batch, and it hangs.

Any ideas or suggestions?

Thanks!

Categories:
Microsoft Dynamics GP
I have the same question (0)
  • Gavin Profile Picture
    Gavin 2,502 on at
    RE: Edit payment batch in GP, hangs

    Hi,

    Hanging in GP can sometimes be a consequence of blocking in SQL. The next thing I'd try is creating a SQL trace or using the free SQL community tool sp_whoisactive (http://whoisactive.com/ ) to monitor SQL activity when the hanging is occurring. Maybe this will highlight an SQL session causing blocking and you can investigate from there. Even if its not SQL blocking sometimes seeing the SQL processes running before and during the issue can help pinpoint the problem as you can see the SQL tables involved. (i.e. it may highlight a 3rd party table or something)

    I hope this helps

    Thanks

    Gavin

  • Suggested answer
    Cheryl Waswick Profile Picture
    Cheryl Waswick on at
    RE: Edit payment batch in GP, hangs

    Check your Dynamics.set file to see if you have the "payment document management' module installed.  This is a module used primarily in Eastern Europe and should not be installed on a U.S. installation.   It can cause hanging in GP in sales/purchasing windows related to payments, or even when voiding payments.  So check to see if you have this installed, and if you are not using it, uninstall it and see if you get better performance then.

    Please mark the appropriate response as 'answer' to help other users when reading your post.  

    Cheryl Waswick

    Microsoft Dynamics GP Support

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 2,157

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 883 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 674 User Group Leader

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans