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Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Is it possible to open activities in a new tab anymore with the new Wave 2 release

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Posted on by 2,175

Hi all,

Quick question. My users quite like opening their list of activities in new tabs when going through their list. I understand right clicking and the open in new tab is deprecated and that we can still use CTRL click to open a record in a new tab. The problem comes about with activities as when you CTRL click on a activity it opens a modal dialog instead of opening it in a new tab and I don't see anyplace in which I can turn this off.

pastedimage1634001346448v1.png

So currently when I CTRL click this email activity. It opens it modally. Is there a way to turn this off.

pastedimage1634001397479v2.png

I have the same question (1)
  • Suggested answer
    Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi Mike,

    We have below button to open record in separate window then we can attached it to browser tab:

    pastedimage1634038259155v1.png

    Thanks,
    Pradeep.

  • StefanS365 Profile Picture
    3,575 Most Valuable Professional on at

    Hi Mike,

    Could you please try Shift+Ctrl+click

    See:

    carldesouza.com/.../

  • MikeC282 Profile Picture
    2,175 on at
    [quote user="StefanS365"]

    Hi Mike,

    Could you please try Shift+Ctrl+click

    See:

    carldesouza.com/.../

    [/quote]

    Hey bud,

    Yea this all works with any other grid view but activities. It always opens it modally. I've tried Shift + Ctrl + Click, CTRL+Click. Nothing works it always opens it modally.

  • MikeC282 Profile Picture
    2,175 on at
    [quote user="Pradeep Rai"]

    Hi Mike,

    We have below button to open record in separate window then we can attached it to browser tab:

    pastedimage1634038259155v1.png

    Thanks,
    Pradeep.

    [/quote]

    Hey bud,

    Yes I know there's a open in new window button now but my users like to have a list of activities they need to do and then open a bunch of them in new tabs and work their way through the tabs for each activity. Using the open in new window button would require them to click the activity and then click the open in new tab. One step extra for what should of been a simple thing to do..

    If nothing out of the box is possible then I might have to experiment with a ribbon javascript button.

  • Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi Mike,

    Yes, creating Ribbon button and adding script will work.

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