Can't cancel packing slip from loads

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Posted on by Ahmad ghubj

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I'm trying to cancel the packing slip for a sales order from the load. However, when I click it nothing happens. This happened before and I found out that the sales order was on-hold, once I cleared the hold I was able to cancel the packing slip, the order I'm working on now does not have any holds and I'm still unable to cancel the packing slip.

Thanks.

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andresm007 5 on at

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RE: Can't cancel packing slip from loads

Did you get an answer on this? I am running into the same issue right now.
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BorisD 2,826 on at

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RE: Can't cancel packing slip from loads

Hello Ahmad,

Read the article in link below. I think it will help answer your question.

blogs.msdn.microsoft.com/.../prerequisites-to-allow-cancelling-a-packing-slip-for-whs-items