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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / No offset account in v...
Microsoft Dynamics AX (Archived)

No offset account in vendor Payment Journal-Bridging checked

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Posted on by AnnGrev

Hello,

I have set up a Method of payment with Bridging checked:1715.Capture.PNG

However, when picking up invoices in the payment journal, which is posted with this method of payment, the offset account in the Payment Journal is blank. It seems Ax does not pick this 2499 account to the payment journal lines. Anyone that has a clue regarding this?

In the Journal names set up I have no fixed offset account. 

Best Regards Anna

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

    HI AnnGrev,

    Can you indicate if you have multiple legal entities with various chart of accounts? If so, is it working in other legal entities?

    You can also try to empty this field, then save the record and then retype the Bridging account to see if it solves the issue.

    Also check if this main account is part of an active account structure which is setup on the Ledger form. If not, the account is also ignored.

  • AnnGrev Profile Picture
    AnnGrev on at

    Hello,

    Thank you. They had forgotten to add the account in the account structure!

    Best Regards

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