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Microsoft Dynamics AX (Archived)

Undesired effect of Delegation on Signing Limit

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Posted on by 4,918 Super User 2025 Season 2

Hi All,

Experiencing an issue with Signing Limits and delegation in AX 2012 R3.  In our implementation, Signing Limits policy use Jobs ID for default approval limits. The Signing Limits are used in 2 approval workflows, for Purchase Requisition and Purchase Orders. The assignment is using the Position Hierarchy starting from the requester with the exit condition being that the Employee Approval Limit is greater or equal to the Document's Approval Amount. This works perfectly well in most situations.

The issue is when a manager creates an automatic delegation for one of these workflows, the manager's Signing Limit is also passed on to the delegate. This became obvious when an employee approved a PR but had insufficient signing limit; in her supervisor's absence, through delegation, she was assigned the work and this time her approval was sufficient to complete the approval process. 
When assigning work, the workflow processor creates a Work Item that identifies the UserID for the user that has to approve. When a user delegates his/her work to another, the “delegate’s” UserID is assigned to the work item. When the “deleguate” approves the work, it is his/her UserID that is linked to the approval, not that of the “delegator” so the delegate employee's signing limit should be assessed against the exit condition.  

Are there any known work around, obscure parameter or hotfix for this (un-desired) behavior?   

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    301,020 Super User 2025 Season 2 on at

    Hi Danny,

    This is the idea of delegations. Once you delegate your work items to someone else, the signing limits are not evaluated again. As the manager did specify a certain user, he also allows this person to approve in his name.

  • Verified answer
    Community Member Profile Picture
    on at

    Hi Danny,

    You can use the parameter in 'sys admin/set up/workflow parameters' that says 'validate delegates have sufficient signing limits'.  We discovered this recently which works for us, but only where there is an automatic delegation rule in place.  It makes no difference if you reassign an approval to another user manually (anyone can approve anything then it seems).

    regards

  • Danny Bilodeau Profile Picture
    4,918 Super User 2025 Season 2 on at

    AXFinance: We meet again! I just can't find this parameter in System Administration. That would be the answer.  I looked on TechNet, in the table itself and can't find this parameter (hence my choice of wording with 'obscure parameter').  We use AX2012 R3 CU9.  Could it be that you have a customization ? Could you post a print screen of that workflow parameter form for comparison?

  • Danny Bilodeau Profile Picture
    4,918 Super User 2025 Season 2 on at

    Hi André. I understand the reasoning you mention and that may be the design.  But, I just tested delegation from a Manager with Signing Limit to a User that has no relationship to an employee; that delegated user was able to approve a PR by virtue of that delegation.

    I just find it strange that we have all these parameters to 'Require explicit Signing Limit request' and 'Signing Limit for employees only', not to mention a Policy rule for Signing Limit Agreement (with exceptions for specific employees if required), to have all this rendered irrelevant by an innocuous Delegation (made by a Manager who trusts the 'System'...).  

    Kind regards, Danny

  • Verified answer
    Community Member Profile Picture
    on at

    This is AX2012 R3 CU10:

    Sys admin/set up/workflow/workflow parameters:

  • Community Member Profile Picture
    on at

    looks like Forum doesn't like my screen shot paste, I clicked 'use rich formatting and pasted in in my post.  How else can I do it?

    AXF

  • André Arnaud de Calavon Profile Picture
    301,020 Super User 2025 Season 2 on at

    Hi AXfinance,

    Pasting is not working. You can better save the picture and use the upload function in rich formatting mode.

  • Verified answer
    Community Member Profile Picture
    on at

    limit-validation.JPG

  • Community Member Profile Picture
    on at

    thanks Andre, I knew there was a way!

  • Suggested answer
    Community Member Profile Picture
    on at

    If the delegate suggested does not have sufficient signing limits with this parameter activated, the managerial hierarchy just ignores them and looks further up the original approvers reporting chain.  Other non-value based approvals are not affected, they are delegated as required.

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