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Microsoft Dynamics AX (Archived)

Undesired effect of Delegation on Signing Limit

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Posted on by 4,197 Super User 2024 Season 1

Hi All,

Experiencing an issue with Signing Limits and delegation in AX 2012 R3.  In our implementation, Signing Limits policy use Jobs ID for default approval limits. The Signing Limits are used in 2 approval workflows, for Purchase Requisition and Purchase Orders. The assignment is using the Position Hierarchy starting from the requester with the exit condition being that the Employee Approval Limit is greater or equal to the Document's Approval Amount. This works perfectly well in most situations.

The issue is when a manager creates an automatic delegation for one of these workflows, the manager's Signing Limit is also passed on to the delegate. This became obvious when an employee approved a PR but had insufficient signing limit; in her supervisor's absence, through delegation, she was assigned the work and this time her approval was sufficient to complete the approval process. 
When assigning work, the workflow processor creates a Work Item that identifies the UserID for the user that has to approve. When a user delegates his/her work to another, the “delegate’s” UserID is assigned to the work item. When the “deleguate” approves the work, it is his/her UserID that is linked to the approval, not that of the “delegator” so the delegate employee's signing limit should be assessed against the exit condition.  

Are there any known work around, obscure parameter or hotfix for this (un-desired) behavior?   

*This post is locked for comments

  • Danny Bilodeau Profile Picture
    Danny Bilodeau 4,197 Super User 2024 Season 1 on at
    RE: Undesired effect of Delegation on Signing Limit

    Thanks AXFinance! As it turns out, a parameter on System Administration> Setup>Workflow parameter was added with CU10. This new parameter permits the validation of Delegate's signing limit in a workflow. Before, the delegate "inherited" the delegator's signing limit. Now, its a policy choice.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undesired effect of Delegation on Signing Limit

    If the delegate suggested does not have sufficient signing limits with this parameter activated, the managerial hierarchy just ignores them and looks further up the original approvers reporting chain.  Other non-value based approvals are not affected, they are delegated as required.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undesired effect of Delegation on Signing Limit

    thanks Andre, I knew there was a way!

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undesired effect of Delegation on Signing Limit

    limit-validation.JPG

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,622 Super User 2024 Season 2 on at
    RE: Undesired effect of Delegation on Signing Limit

    Hi AXfinance,

    Pasting is not working. You can better save the picture and use the upload function in rich formatting mode.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undesired effect of Delegation on Signing Limit

    looks like Forum doesn't like my screen shot paste, I clicked 'use rich formatting and pasted in in my post.  How else can I do it?

    AXF

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undesired effect of Delegation on Signing Limit

    This is AX2012 R3 CU10:

    Sys admin/set up/workflow/workflow parameters:

  • Danny Bilodeau Profile Picture
    Danny Bilodeau 4,197 Super User 2024 Season 1 on at
    RE: Undesired effect of Delegation on Signing Limit

    Hi André. I understand the reasoning you mention and that may be the design.  But, I just tested delegation from a Manager with Signing Limit to a User that has no relationship to an employee; that delegated user was able to approve a PR by virtue of that delegation.

    I just find it strange that we have all these parameters to 'Require explicit Signing Limit request' and 'Signing Limit for employees only', not to mention a Policy rule for Signing Limit Agreement (with exceptions for specific employees if required), to have all this rendered irrelevant by an innocuous Delegation (made by a Manager who trusts the 'System'...).  

    Kind regards, Danny

  • Danny Bilodeau Profile Picture
    Danny Bilodeau 4,197 Super User 2024 Season 1 on at
    RE: Undesired effect of Delegation on Signing Limit

    AXFinance: We meet again! I just can't find this parameter in System Administration. That would be the answer.  I looked on TechNet, in the table itself and can't find this parameter (hence my choice of wording with 'obscure parameter').  We use AX2012 R3 CU9.  Could it be that you have a customization ? Could you post a print screen of that workflow parameter form for comparison?

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Undesired effect of Delegation on Signing Limit

    Hi Danny,

    You can use the parameter in 'sys admin/set up/workflow parameters' that says 'validate delegates have sufficient signing limits'.  We discovered this recently which works for us, but only where there is an automatic delegation rule in place.  It makes no difference if you reassign an approval to another user manually (anyone can approve anything then it seems).

    regards

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