Hello. Maybe you know, I created a Portal on my Environment in MD 365. I want to turn it in "Support Service" Portal. So I need to edit these points in Portal:
- Only my Contacts in MD 365 have a opportunity log in to a system (not random users)
- These customers can submit tickets, view feedback from me and see a story of our communications
- Integrate this system with MD 365 Customer Service and its functions
Can you help me with this? How to do it? Where can I start from?