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ReportHere's my mission:
When a task with a certain subject is added to a certain queue, I need to remove the queue item and attach another queue item to connect the task to another queue. (Or redirect the original queue item if that is possible)
If I try to do this when the first queue item is created in the queueitems entity, I loose the reference to the task when I delete the item.
When a task with a certain subject is added to a certain queue, I need to remove the queue item and attach another queue item to connect the task to another queue. (Or redirect the original queue item if that is possible)
If I try to do this when the first queue item is created in the queueitems entity, I loose the reference to the task when I delete the item.
And in the task entity I don't find the queue item at all...
Anyone who knows how to do this? Due to restrictions in the setup it has to be done using /good old/ workflows.
Regards,
John Martin
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