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Mobile Back Button

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Posted on by CU02122005-1

When using the mobile browser the CRM installed back button does absolutely nothing.

The Browser's back button works so I know the capability is there.

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Tom Jeffries 145 on at

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Hi BBuchanan,

Can you share a screenshot of the button you're referring to?

Thanks!

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CU02122005-1 4 on at

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Tom Jeffries 145 on at

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Hi BBuchanan,

That's interesting. I don't see a button like that when I use Dynamics in a mobile browser. Maybe it's a custom button?

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CU02122005-1 4 on at

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It's version 9.0 mobile form right out of the box. The entity is custom but the form has not been modified. I may have to modify it to try and remove and or hide it.

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Tom Jeffries 145 on at

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Hi BBuchanan,

I tested on version 9.1 (latest online version), so maybe that's where the difference lies. Can you share which kind of mobile device and what browser you're using? Maybe someone else in the community has seen this issue.

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CU02122005-1 4 on at

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It's 9.0 On Premise.

I've used Chrome and Safari on an iPhone.

Chrome on a Android

Chrome on a PC emulating and iPhone

New Edge Emulating an iPhone and an Android

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CU02122005-1 4 on at

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Is there anyone out there that can confirm that this is a bug in 9.0 and that it is fixed in 9.1.

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CU02122005-1 4 on at

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Not the answer I needed but for anyone looking to remove the button.

{var i={DataId:"back-button",Icon:n?"Forward":"BackButton",DisplayText:Object(Ht.c)(this._resourceStrings,"Web.NavBar.Go_Back"),Id:qS.b,execute:t?null:e};a?this._prependedCommandList.push(i):this._addedCommandList.push(i)}

Removed this from apps.js it is buried in a line of code that is about 1000 characters. Search for back-button it only appears in this chunk of code.

The file is in C:\Program Files\Microsoft Dynamics CRM\CRMWeb\uclient\scripts

Hope this helps some one.

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