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Customer experience | Sales, Customer Insights,...
Answered

Email notification when import job fails

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Posted on by 25

Hi Community

The data import features are quite opaque : when you submit an import job (e.g. by using Excel online), inexperienced users are left in the unknown about the status of their edits...Unless the open Settings > Data Management > Imports and click on the job, the UI will not tell them how to check the status of this asynchronous job, which is bad...

One way I thought to work around this is to create a workflow that is triggered when an import job goes wrong (e.g. errors != 0) and send to the user who created the job an email notification.

Using Workflows, I didn't find the entity that stores the import jobs: does anyone know if that entity is accessible in Dynamics? Another option would be to use MS Flow, but I haven't had any luck with that either...

Thanks in advance

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  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Unfortunately, there is no any way to send email after completion of data import if we try with OOB feature.

    Data import operation is an async process , and also Dynamics 365 does not support any customization in the Data import grid. So there is no way to set notification for that.

    Please mark my answer verified if i were helpful

  • gisiquei Profile Picture
    on at

    Great idea! Please consider submit product ideas and suggestions through Microsoft Dynamics 365 Ideas 

    experience.dynamics.com/.../

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