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Hi there
I did a couple of test runs on a project and subsequently deleted those survey responses - they no longer show up in the feedback - but the satisfaction metrics from both responses are still there. How do I get rid of them?
I have this same question. Were you able to figure it out?
Not yet, they're still there :(
Hi Partner,
This issue occurs if you delete the survey response records from CRM entity directly rather than Customer Voice page.
The only way yo get rid off this is to raise a support ticket with Microsoft and they will update it from backend.
Please mark as verified If you find this answer helpful.
My Blog: Dynamics 365 Key Topics – https://d365topicsbydk.com/My You tube Channel : www.youtube.com/.../UCxSIryP2ah2VpEFr-Z72t1A
Regards
Devi
I hope Microsoft works on this and provides the owner with the ability to it without raising any support ticket.
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