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Unable to post a Journal batch

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Posted on by VG-12111806-0

Hi All,

I have disabled the workflow in all the subsidiaries., yet system would not allow posting of the default Journal in one subsidiary. I am able to post only enabling the workflow.

I donot want to use workflows, yet donot want to delete them, for it can be enabled in future.

I have disabled workflows in other subsidiaries ( companies) and they are working well.

Appreciate your help.

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Dynamics 365 Business Central

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Ramesh Kumar 7,529 Super User 2025 Season 2 on at

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Hi,

You just need to disable the workflow. Simply search for 'Workflow' in the search bar, then use the toggle button to turn it off.

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YUN ZHU 95,748 Super User 2025 Season 2 on at

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Is this line already in pending state?
If you recreate it, does this problem still exist?

Thanks.

ZHU

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Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

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Hello,

You need to follow below steps:

1. You can check the Record in "Restricted Records" Page and delete from there.

2. Ask the Requester to Cancel the Approval Request

3. Then you can able to Post the same.

Hope this resolve the issue.

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Khushbu Rajvi. 20,814 Super User 2025 Season 2 on at

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It sounds like in one of your subsidiaries, the journal posting is still linked to a workflow even though you've disabled it.

If the journal batch or line is already in a pending approval state, disabling the workflow won't resolve the issue because the workflow instance remains active.

To check this, create a new journal batch, add a line, and try posting it—if it posts successfully, it confirms that the existing batch is still stuck in an active workflow state.

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VG-12111806-0 76 on at

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Thanks Ramesh,

As I said, I did deactivate using the Toggle. Hence the problem has been reported.

I had to totally delete the workflows for it to work now.

Any further comments/opinions form the community will help me. thanks

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Khushbu Rajvi. 20,814 Super User 2025 Season 2 on at

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have tried to create a new journal batch and posting it?

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Ramesh Kumar 7,529 Super User 2025 Season 2 on at

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As Khushbu suggest please create new batch and try to post. Sometimes we find error in lines till refreshed.

Thanks

Ramesh

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Valentin Castravet 31,505 Super User 2025 Season 2 on at

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After disabling the workflow, you have to delete the record from the Restricted Records page. If that doesn't work, just delete the line from the journal and after you re-create it you should be able to post.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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VG-12111806-0 76 on at

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Thanks to all your answers. I will recreate the issue and apply your responses and update the group.

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Khushbu Rajvi. 20,814 Super User 2025 Season 2 on at

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Just adding: https://community.dynamics.com/forums/thread/details/?threadid=d7015802-fea8-45b1-a93f-8ddfea3e56f7

https://community.dynamics.com/forums/thread/details/?threadid=02e29965-ce98-4719-b7db-35fc57105576

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