User can update Appointment but not create

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Posted on by AMM

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We have some users that update an Appointment that they have access to but when they try to create a new Appointment there is an error that they do not have permission to access records. They can create Emails and Tasks with no issue. The users have full access to Create activities and business unit access to read, write, append, append to and assign. They have access to the records they are trying to create Appointments such as set regarding to a specific Account or Contact. Any idea of security access they might need that is not as obvious and I might be missing? Thanks!

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Miguel Lourenco on at

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RE: User can update Appointment but not create

Hi,

please attach the error log.

You can check if there is any plugin on the create and/or any javascript and disable it.
a33ik 84,325 Most Valuable Professional on at

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RE: User can update Appointment but not create

Hello,

Can you reproduce the error and drop a log here?