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Customer experience | Sales, Customer Insights,...
Answered

Issue with PCF Control "Multiselect Records" Being Automatically Removed from Form

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Posted on by 2,102

Hello everyone,

I’m currently using the "Multiselect Records" PCF control on a form in D365, but I’m encountering a strange issue. Every time I apply changes to the form or update the related JavaScript, some of the fields where this PCF is applied have the control removed automatically. It appears to happen at random, and the control is no longer visible on the form.

Details of the issue:

  • I’ve applied the PCF control to several fields on the form.
  • When saving or publishing form changes, the PCF is automatically removed from some fields.
  • This issue happens even when making related JavaScript or form updates.
    Additional Points:
  • Lookup Fields Not Displaying Values: I've noticed that two fields on the form do not show values when clicking on their lookup, even though the associated entity has records available. This adds to the confusion and raises questions about the reliability of the PCF controls in these scenarios.

Questions:

  1. Is there a known limitation on the number of PCF controls that can be used on a form? For example, can we only use 3–4 PCF controls on a single form?
  2. Could this issue be related to the "Multiselect Records" PCF control itself or something else in the platform?
  3. Has anyone experienced similar issues where PCF controls disappear from fields automatically?

Any insights or suggestions would be greatly appreciated! Thank you in advance.

I have the same question (0)
  • Verified answer
    Hamza H Profile Picture
    1,826 Super User 2026 Season 1 on at
    Yes, others have experienced this issue. It's likely due to:
    • Using too many PCF controls on one form (no hard limit, but 3–4 is a safe max).
    • A bug or limitation in the "Multiselect Records" PCF itself.
    • Metadata issues when saving/publishing the form.
    Try reducing the number of PCFs, publish changes incrementally, and ensure the PCF is up to date.
     

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