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Different Sales date than transaction date for retail transaction

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Posted on by Anna Grynczel

Hi,

I am facing the issue that when Cashier open the transaction on POS eg. 11th of April., and doesn't finish it (only close the POS). Then the next day, Cashier finishes this transaction. So in result, we have different dates: sales date is 11 of April, even the transaction was made in reality 12th of Apri.

Example:

Can it be managable by set up somehow?

Best regards.Anna

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Shaimaa Abo Gabal on at

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Hi Anna,

The invoice date is equal to the Retail transaction date , so you need to check the retail transaction for this invoice and check the transaction and business date . while created date and time is when the invoice created by statement posting not when the transaction created.

Created date and time always equals to time when the data inserted into database.

I have tested create transaction at POS in a date , close the POS and open it . the transaction date is the date when you finished the transactions.

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Anna Grynczel 5 on at

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Hi Shaimaa,

in my scenario:

Example of trasaction: date on receipt 4/5/2022 (5th of April)

transaction date in AX= 5/4/2022 (so it is the same date as on receipt) 5th of April

BUT on invocie we have: dates 4/4/ 2022 (the day before because this transaction was started on 4th of April and finished on pos on 5th of April

In general, I assume that we should have on invoice the dates as: 5th of April (when transaction was finished on POS). Not when it was started. Ax took business date from pos 4/4/2022.

I hope that you understand me

Thanks for your help:)

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