Add to Marketing List button in foreign language

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Posted on by Michael Searle

On some instances that have been upgraded to v9.0 CRM, the "Add to Marketing List" button on the account has gone a bit crazy on some instances that I've seen. On some, the button just says "Custom", and some it shows in foreign languages, including German and Japanese (see attached images). The button still works, but looks a bit out of place!

Has anyone else seen this, or have any ideas as to why it's happening? It's a weird one for sure!

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Arun Vinoth 11,615 Moderator on at

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RE: Add to Marketing List button in foreign language

It’s really weird, if you have not customized the ribbon button much then you can take a backup from different environment & import to overwrite.

Before that you can compare the xml to see any difference it may have.

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Christian Abeln on at

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RE: Add to Marketing List button in foreign language

Hello Michael,

thank you for reporting this observation! We have identified the problem and will be providing a fix in an upcoming interim update.

The issue stems from reusing of labels across entities which leads to a failure with certain customizations.

If you raise a support ticket with Microsoft support for this issue you will be provided with a solution that solves the problem in the meantime.

Hope this helps!

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Michael Searle on at

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RE: Add to Marketing List button in foreign language

Thanks for the reply Christian, glad to hear that you are aware of it :) I'll wait for the update, as it's not a very big problem (more amusing that annoying!)

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