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Service | Customer Service, Contact Center, Fie...
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Dual Write Issues with Work Orders to Sales Orders

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Posted on by 186
Hi All,
 
We are configuring dual-write to sync all the Posted Work Orders from Field Services to Sales Orders in the Finance. 
  1.  The dual-write works perfectly when we create a Work Order manually and save/post. It creates the Sales Order. 
  2.  We also have an automated flow which converts Cases to Work Orders in FS and in this case dual-write doesn't recognize this Work Order and never syncs. 
Would be keen to know what is the trigger, the dual-write is looking for? If known, then we could probably add this in the automation flow. 
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