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Customer experience | Sales, Customer Insights,...
Suggested Answer

Marketing D365 - Polling feature?

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Posted on by 91

Hello Partners, 

Is there a polling feature in D365? I would like to send an email to contacts and have them engage in a poll. I am currently linking to a microsoft form. 

Thank you. 

I have the same question (0)
  • Suggested answer
    Eiken Profile Picture
    on at

    Hi,

    I recommend you to use Customer Voice to send survey.

    The voice of customer is one of the D365 Marketing's features originally, but now we use Dynamics 365 Customer Voice.

    This link may help you.

    Send a survey by using email | Microsoft Learn

  • Eiken Profile Picture
    on at

    Hi,

    This is from the official document. The Customer Voice will be a good choice.

    pastedimage1675068027042v1.png

    Create online surveys to collect feedback from customers (Dynamics 365 Marketing) | Microsoft Learn

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