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Customer experience | Sales, Customer Insights,...
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all contacts not displaying while lookup dynamics portal

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Posted on by 105

Hi All,

I am working on Dynamics Portal,  There is custom lookup on case entity. When Portal user selects the contacts lookup , user does not able to see all contacts records whereas user can see only his/her contact while selecting from the lookup in the portal. Kindly find below screen shot.

pastedimage1584344135193v1.png

pastedimage1584344282412v3.png

In Above Screen shot, there is only current portal contact. How can I select any other contact in this look up in the portal. 

Kindly Suggest !!!!

Thanks & Regards,

Vivek Gupta

I have the same question (0)
  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Vivek,

    Have you assigned contact entity permissions to your current sign in user?

    https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/assign-entity-permissions

    e.g: In Portal app, contacts > portal contact form > Details > web roles:

    pastedimage1584350833852v1.png

    open any of a role, and check its related entity permissions:

    try to assign global privilege on contact entity for the web role.

    pastedimage1584350943080v2.png

    In addition, you might need to open portal again via "Browse website" menu in power apps to refresh portal cache.

    pastedimage1584351068945v3.png

    Regards,

    Clofly

  • Vivek Singla Profile Picture
    105 on at

    Thanks Clofly. this works.

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