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UNABLE TO COMMUNICATE WITH THE SHAREPOINT SERVER” ERROR

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Dear All,
 
We trying to setup in the Document management parameters configure SharePoint storage Options where i am trying to test connection and i am getting the below error.
 
Unable to communicate with the SharePoint server: XXXXX.sharepoint.com
 
Any body is facing such issue and how it can be solved.
 
Please advise.
 
  • Suggested answer
    Winnie87103 Profile Picture
    Winnie87103 2 on at
    UNABLE TO COMMUNICATE WITH THE SHAREPOINT SERVER” ERROR
    Hi, 
     
    I have seen this error when the Admin account has not logged into the specific environment where you are configuring Sharepoint. Once the Admin account has logged in, the externalId field is populated and you are able to utilize the sharepoint integration. 
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    UNABLE TO COMMUNICATE WITH THE SHAREPOINT SERVER” ERROR FOR D365FO

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