Hello Good people,
I have an issue with the relationship between Accounts / Contacts and Opportunities.
I'm using Dynamics 365 Sales Professional.
I created
> a test Account : Phil-it
> a test Contact : Phil VL
> a test Opportunity : Test for Opportunity Account Link
(But the problem is there for all accounts / opportunities.)
When I go to 'Opportunities' I see this an Opportunity : /Test for Opportunity Account Link/
the contact in the opportunity is /Phil Vl/ and the Account is /Phil-it/.
When I click on /Phil Vl/ the Contact form is shown correctly.
When I click on /Phil-it/ the Account form is shown correctly.
The opportunity shows fine in the opportunity list.
all good so far.
But when I go to the Account i see 2 problems :
1/ Clicking on 'Related' -> Opportunities doesn't yield any result,
no error message, nothing at all.
2/ Clicking in the 3rd colom and select instead of 'Contacts' -> Recent Opportunities.
Doesn't yield any result but shows a message : /The view is not available. Please contact your system administrator/
The same behaviour is there when I start from 'Contact'
3/ Clicking on 'Related' -> Opportunities doesn't yield any result,
no error message, nothing at all.
4/ the 3rd colom shows 'Recent Opportunities'.
Doesn't yield any result and shows a message : /The view is not available. Please contact your system administrator/
Can anybody help me starting the investigation?
How to start investigating this issue ?
I'm the system admin so I should have all rights.
Thanks a lot.