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Payment made but no open invoice - issue from migration

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An issue arose from the migration from QuickBooks to Business Central.

Payments cleared the bank for inventory and were recorded, but we do not have the open invoice to reconcile. Creating an invoice would through off the balance of inventory and payable.

Any suggestions?

Thanks.

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Dynamics 365 Business Central

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Community member 10 on at

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Payment made but no open invoice - issue from migration

@Valentin

The invoice were paid in QB, but with a postdated check.

The invoice was reversed in the new system (Business Central)

Then the payment went through, but were not part of the open checks that was migrated over.

Now we have a payment without an invoice to match it to.
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YUN ZHU 81,424 Super User 2025 Season 1 on at

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Payment made but no open invoice - issue from migration

Hi, is it that the Invoices in QuickBooks are not imported into BC? According to MS Docs, both Open invoices and Open payments should be able to be imported. You can check the data in QuickBooks first.

https://learn.microsoft.com/en-us/dynamics365/business-central/ui-extensions-quickbooks-online-data-migration?wt.mc_id=DX-MVP-5004336#what-data-can-i-import-from-quickbooks-online

Thanks

ZHU
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Valentin Castravet 27,701 Super User 2025 Season 1 on at

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Payment made but no open invoice - issue from migration

How was the QuickBooks invoice imported? Was it imported as closed i.e. paid?

Valentin Castravet

Zander ERP Services