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skipped invoice numbers (number sequence)

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Hello, 
I have some customer invoices that have skipped 5 numbers in my sequence. The auditor will be asking for this to ensure we are not skipping invoice numbers. 

I am trying to determine why the gap occurred and how to correct it but I am unable to determine why they were skipped in the first place. 
These are the invoices that did populate correctly:
INV000373495
INV000373496
INV000373497
INV000373503
INV000373504

These are the invoice numbers that I am missing: 
INV000373498
INV000373499
INV000373500
INV000373501
INV000373502

Could someone please help me identify what happened to these 5? 

My number sequence is NOT setup to be continuous as I must maintain the sequential order. 

I am using D365 finance and operations. 

Thank you for the help!
 
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  • Suggested answer
    Layan Jwei Profile Picture
    Layan Jwei 7,433 Super User 2024 Season 2 on at
    skipped invoice numbers (number sequence)
    Hi,
     
    I can think of two reasons:
    1. The invoice process was cancelled somehow, so a number was generated but not used and that explains the missing numbers that you can't see
     
    2. The invoice number sequence is shared with another process. 
     
    Thanks,
    Layan Jweihan
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future
     

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