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skipped invoice numbers (number sequence)

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Posted on by CU03011737-0

Hello,
I have some customer invoices that have skipped 5 numbers in my sequence. The auditor will be asking for this to ensure we are not skipping invoice numbers.

I am trying to determine why the gap occurred and how to correct it but I am unable to determine why they were skipped in the first place.
These are the invoices that did populate correctly:

INV000373495

INV000373496

INV000373497

INV000373503

INV000373504

These are the invoice numbers that I am missing:

INV000373498

INV000373499

INV000373500

INV000373501

INV000373502

Could someone please help me identify what happened to these 5?

My number sequence is NOT setup to be continuous as I must maintain the sequential order.

I am using D365 finance and operations.

Thank you for the help!

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Dynamics 365 Finance

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Alireza Eshaghzadeh 14,608 Super User 2025 Season 2 on at

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skipped invoice numbers (number sequence)

Hi,

Please review the setup for the customer invoice number sequence. If "Continuous" is selected, there will be no gaps in the number sequence, and unused numbers will be reserved in the status list.

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CU03011737-0 5 on at

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skipped invoice numbers (number sequence)

Hello,

@Layan Jwei thank you for your response.

Is there a way that I can verify either of those?

If it was a cancelled invoice, what would be the best way to validate that?

If the number sequence is shared with another process, how can I validate that? Looking at the number sequence form itself, the only reference that is listed is under area "sales" and reference "Customer invoice". This makes me believe that this number sequence is only used for customer invoicing...

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Layan Jwei 7,995 Super User 2025 Season 2 on at

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skipped invoice numbers (number sequence)

Hi,

I can think of two reasons:

1. The invoice process was cancelled somehow, so a number was generated but not used and that explains the missing numbers that you can't see

2. The invoice number sequence is shared with another process.

Thanks,

Layan Jweihan

Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future

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