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Hi People
Please your help with the following question:
----->Why a some users appears in Resources in Field Service? Due a to a priviliege or any configuration. ?
I haven´t added intentionally any user to a Resource.
Thanks in advanced.
-Roxana
This will be because the user has a Bookable Resource record associated with them.
Have a look here: https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-bookable-resources#set-up-field-technician-resources
Thank your quick replies.
But, I haven´t added the user in the Field Service/Resource. They have just appeared there, without having added, and wanted to know how?
Someone or some process (workflow / power automate (aka Flow) must be creating them. Are they tied to users or tied to contacts?
Hi, There is no workFlow nor Flow. These records are tied to just a group of users, no contacts.
Hi Roxana, can you share some screenshots?
They must be there because they use a resource.
A resource must be assigned to them by default.
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