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Microsoft Dynamics CRM (Archived)

App not working

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We have Dynamics 365 on premise. It's working within the company.  Opening the app and we fill in the URL, we get the error message "our server is not available or doesn't support this". ADFS seems well installed. Opening the app from within the network on a pc is working.

We are struggling with this issue for several months. No solution so far.

Has anyone has the same issue and how to solve it? 

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