web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

CRM email template Font Type and Size -Personal Default

(0) ShareShare
ReportReport
Posted on by 5

Hello Friends,

I have a quick question about the CRM email template font type and size? 

Can individual users set the specific font type and size as default and save it as their personal setting?

Thanks.

pastedimage1634130489819v1.png

I have the same question (0)
  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    on at

    Hi,

    This is based on browser default language, so based on the established font in your browser that will be applied.

    To change the default font in Chrome / Edge browser:

    Click the settings button at the top right.
    Click ‘Settings’ in the drop-down.
    Scroll down and click ‘Advanced’ to expand the available options.
    Click ‘Customize fonts.
    Change the ‘Default font’ to a font of your choosing.

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Anmol Dave Profile Picture
    on at

    Yes you will need to follow this Microsoft article and it would work see below :

    docs.microsoft.com/.../customer-service-hub-user-guide-email-font-admin

    I am not sure if changing the browser settings it would work as it works in some scenarios and not in others but it is worth trying as well.

  • Suggested answer
    CRMJetty Profile Picture
    3,512 on at

    Hello,

    pls refer this thread,

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/377263/default-font-size-type-on-emails-in-dynamics 

    https://www.inogic.com/blog/2016/11/using-external-fonts-in-dynamics-365/

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 49 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans