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Service | Customer Service, Contact Center, Fie...
Suggested Answer

CRM email template Font Type and Size -Personal Default

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Posted on by 5

Hello Friends,

I have a quick question about the CRM email template font type and size? 

Can individual users set the specific font type and size as default and save it as their personal setting?

Thanks.

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  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi,

    This is based on browser default language, so based on the established font in your browser that will be applied.

    To change the default font in Chrome / Edge browser:

    Click the settings button at the top right.
    Click ‘Settings’ in the drop-down.
    Scroll down and click ‘Advanced’ to expand the available options.
    Click ‘Customize fonts.
    Change the ‘Default font’ to a font of your choosing.

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Anmol Dave Profile Picture
    Microsoft Employee on at

    Yes you will need to follow this Microsoft article and it would work see below :

    docs.microsoft.com/.../customer-service-hub-user-guide-email-font-admin

    I am not sure if changing the browser settings it would work as it works in some scenarios and not in others but it is worth trying as well.

  • Suggested answer
    CRMJetty Profile Picture
    3,514 on at

    Hello,

    pls refer this thread,

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/377263/default-font-size-type-on-emails-in-dynamics 

    https://www.inogic.com/blog/2016/11/using-external-fonts-in-dynamics-365/

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

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