Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested answer

CRM email template Font Type and Size -Personal Default

(0) ShareShare
ReportReport
Posted on by 5

Hello Friends,

I have a quick question about the CRM email template font type and size? 

Can individual users set the specific font type and size as default and save it as their personal setting?

Thanks.

pastedimage1634130489819v1.png

  • Suggested answer
    CRMJetty Profile Picture
    CRMJetty 3,508 on at
    RE: CRM email template Font Type and Size -Personal Default

    Hello,

    pls refer this thread,

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/377263/default-font-size-type-on-emails-in-dynamics 

    https://www.inogic.com/blog/2016/11/using-external-fonts-in-dynamics-365/

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

  • Anmol Dave Profile Picture
    Anmol Dave on at
    RE: CRM email template Font Type and Size -Personal Default

    Yes you will need to follow this Microsoft article and it would work see below :

    docs.microsoft.com/.../customer-service-hub-user-guide-email-font-admin

    I am not sure if changing the browser settings it would work as it works in some scenarios and not in others but it is worth trying as well.

  • Suggested answer
    RE: CRM email template Font Type and Size -Personal Default

    Hi,

    This is based on browser default language, so based on the established font in your browser that will be applied.

    To change the default font in Chrome / Edge browser:

    Click the settings button at the top right.
    Click ‘Settings’ in the drop-down.
    Scroll down and click ‘Advanced’ to expand the available options.
    Click ‘Customize fonts.
    Change the ‘Default font’ to a font of your choosing.

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,287 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans