Dynamics GP Installdir not set

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Posted on by P Aitken

I'm trying to install the 2018 Year End but it doesn't install. It looks like it's installing but then when I launch dynamics it's still the same version (18.4.1384). I tried to install MDOCT2022_DVD_ENUS.msp and I get the following:

Can anyone help me with what to try next?

Thanks,

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Microsoft Dynamics GP

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Derek Albaugh on at

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The INSTALLDIR message could be due to something in the Windows Registry not being setup, like the directory path. You can look at that in the Windows Registry >. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Business Solutions\Great Plains\v18.0\1033\DEFAULT\SETUP

Running a Repair against Dynamics GP, if that fails, that is usually indicative of a Registry issue as well.

As for not being able to install from the DVD itself, make sure it is on the same drive you're installing onto and not over a shared network drive, local admin permissions, launch it using 'Run As Administrator', if all that fails, try setting up a Windows Installer log (i.e. voicewarmupx in Registry) and see what that shows you.

Thanks

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