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Finance | Project Operations, Human Resources, ...
Suggested Answer

Is F&O email system have feature to RESEND when it is failed to send ?

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Posted on by 552
Hi guys,
 
May I get an advice, in the email system, we have Email History to log everytime email activity has been executed, failed or succeeded. When it is failed, is there OOTB feature to resend ?
 
Thanks
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  • Suggested answer
    Anthony Blake Profile Picture
    2,926 Super User 2025 Season 2 on at
    Hi Ken
     
    Take a look in System administration -> Periodic tasks -> Email processing -> Retry schedule
     
    You can configure your retries and the delay in between for the email distributer batch, and in email sending status if you
    personalise and add columns, you can add the Retries field for the retry count.
     
    So, for example you could have retry 1 wait 2 minutes, retry 2 wait 10 minutes, and retry 3 wait 30 minutes.
     
    Anthony

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