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Microsoft Dynamics AX (Archived)

Add product to Retail catalog creating on-line store

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Posted on by Community Member Microsoft Employee

Hello, everybody!

I try to set up Catalog to create online store in Retail.

I added a new product to Navigation hierarchy, to Retail hierarchy, I added relevant navigation hierarchy to a proper Online stores (retail channel) and Retail hierarchy to Assortment, BUT when I try to add this new product to Catalog I don't see it in both Navigation and Retail hierarchy, so that I can not add it.

Please, help me to resolve this problem. What setting could I miss.

I would be extremely grateful for any suggestions

Regards,

Julia

*This post is locked for comments

  • Suggested answer
    Vladimir Lotsman Profile Picture
    Vladimir Lotsman 5 on at
    RE: Add product to Retail catalog creating on-line store

    Julia,

    go to the Retail -> Assortments -> Products fast tab and change line type to Exclude. The publish and process this assortment again

  • SergeyP Profile Picture
    SergeyP 2,928 on at
    RE: Add product to Retail catalog creating on-line store

    Are you trying to add a Master Product, Variant or Standalone ?

  • PCO Profile Picture
    PCO 720 on at
    RE: Add product to Retail catalog creating on-line store

    Hello,

    I didn't try this on the VM. It could be that the VM creates your issues. It's alway difficult to get multiple Services running smoothly on a VM

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Add product to Retail catalog creating on-line store

    Thank you for links)

    I fail step:

    8. On the Action Pane, in the Products group, click Add products. (technet.microsoft.com/.../jj728712.aspx)

    So, I can add products, that were added in demo base earlier (out of box). But mine products I cannot add despite they are added to Assortment and Retail and Navigation hierarchies. I just cant select them. So I understand that there are some settings of the product, but which?

    Pavel, did you use VM when you set up you retail catalog? Or you set up everything by yourself. I suspect that there can be problems with VM.

    Because I use DAX VM DEMO v4.

  • Suggested answer
    PCO Profile Picture
    PCO 720 on at
    RE: Add product to Retail catalog creating on-line store

    hmmm, did you validate the catalog?  did you publish the catalog?

    here are the exact stepts you need to take:

    technet.microsoft.com/.../jj728712.aspx

    technet.microsoft.com/.../hh271457.aspx

    the first link might be helpful. let me know if you did all these steps and if/where they fail.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Add product to Retail catalog creating on-line store

    Thank you, Pavel!

    I have tried your idea, but failed.

    Have I done everything right?

    I added a retail channel and a product (from retail hierarchy) to an assortment.

    Than I published the assortment.

    Than I do Retail - Periodic - Process Assortments (I work with AX 2012 R2 CU7) - no errors

    Than I try to add the product to a catalog, but still I don't see the product(

  • Suggested answer
    PCO Profile Picture
    PCO 720 on at
    RE: Add product to Retail catalog creating on-line store

    Hello,

    after you add it to the Retail hierarchy, you must run the Assortment Scheduler under Retail -> Periodic.

    Hope this helps.

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