web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / 3rd Party Authenticati...
Service | Customer Service, Contact Center, Fie...
Unanswered

3rd Party Authentication stopped working with Portal Custom Domain

(0) ShareShare
ReportReport
Posted on by Parker Stearns 25

We have a portal using a 3rd party authenticator. We recently had a custom domain made for our portal. Everything on the portal works except for signing in. When you click "Sign In" it redirects you to the authenticator and displays an error message, "invalid_request, Invalid redirect_uri". We were under the assumption that everything would still work with this custom domain.

 pastedimage1648150997736v1.png

  • JMaye2 Profile Picture
    JMaye2 57 on at

    Hello Parker Stearns 

    A few questions :

    • When you say you are using a 3rd party app, can you share the name of the app? 
    • Is this Dyn 365 online or on-prem?
    • Did you create an App registration in Azure and walk through the steps of completing the Redirect URI (optional)?
      • If you did, you may need to ensure that the custom domain is specified as the redirect for the webpage. 

    Just a thought.  Let us know and thanks for the qusestion.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Travis South Profile Picture

Travis South 54

#2
11manish Profile Picture

11manish 33 Super User 2026 Season 2

#3
Syed Aqib Raza Profile Picture

Syed Aqib Raza 31

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans