web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Knowledge Article -Language Issue and Last Modified On Issue

(0) ShareShare
ReportReport
Posted on by 176

Dear ALL,

I am trying to search Knowledge Articles in Case and Other custom entity. But search shows only article with English- United States. I am unable to see articles  other than English - United States articles in Knowledge Article search..

It is giving last modified on as NAN/NAN/NAN.

Can any one help on Last Modified on Issue and to show articles other than English- United States articles.

pastedimage1580033808427v1.png

Regards,

Prasanna

I have the same question (0)
  • AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Is this behavior is happening on Multiple browsers, can you check in chrome. 

  • Prasanna Vadlamudi Profile Picture
    176 on at

    Dear Akash,

    I checked it in Chrome, Firefox and IE browsers. Unfortunately experiencing same behavior in Chrome as well.

  • Suggested answer
    ashish12 Profile Picture
    3,079 on at

    Hi,

    Its a bug, Please open a ticket with Microsoft support. From Admin.powerplatfrom.com.

    Thanks

  • Krystle Lewis Profile Picture
    10 on at

    Do you know if this has been resolved?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 32

#2
ManoVerse Profile Picture

ManoVerse 31 Super User 2026 Season 1

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 31 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans