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Service | Customer Service, Contact Center, Fie...
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Knowledge Article -Language Issue and Last Modified On Issue

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Posted on by 176

Dear ALL,

I am trying to search Knowledge Articles in Case and Other custom entity. But search shows only article with English- United States. I am unable to see articles  other than English - United States articles in Knowledge Article search..

It is giving last modified on as NAN/NAN/NAN.

Can any one help on Last Modified on Issue and to show articles other than English- United States articles.

pastedimage1580033808427v1.png

Regards,

Prasanna

I have the same question (0)
  • AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Is this behavior is happening on Multiple browsers, can you check in chrome. 

  • Prasanna Vadlamudi Profile Picture
    176 on at

    Dear Akash,

    I checked it in Chrome, Firefox and IE browsers. Unfortunately experiencing same behavior in Chrome as well.

  • Suggested answer
    ashish12 Profile Picture
    3,079 on at

    Hi,

    Its a bug, Please open a ticket with Microsoft support. From Admin.powerplatfrom.com.

    Thanks

  • Krystle Lewis Profile Picture
    10 on at

    Do you know if this has been resolved?

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