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Customer experience | Sales, Customer Insights,...
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Multiple entities in one view / report

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Posted on by 5

Dear All,

I am trying to build a view from multiple entities: Contacts, activitypointer and one custom: payment.

Relationships:

Contact 1:N with Activitypointer

Contact 1:N with payments. 

I would like to build a view that will present contacts who made payment in the last week but no action was directed to them. Is this possible with CRM 2013 out of the box?

Let me know if you can help.

Regards,

Klaudia

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi Klaudia,

    You can use Advance find to achieve it.

    But your condition ‘last week’ is just for payments? or both for payments and Activity?

    If it is just for Payment, you can follow step1.

    1.Contacts with payments last week and no activity.

    (1) Click Advanced Find button.

    pastedimage1598609796324v1.png

    (2) Select Contacts entity and View that you need. then add a reference entity and set condition.

    pastedimage1598609815115v2.png

    If ‘last week’ condition is also for Activity, you need the FetchXML builder – it is part of a larger set of tools called the XRM ToolBox. 

    2.Contacts with No Activities last week View using FetchXML

    (1) Download XRM ToolBox.

    https://www.xrmtoolbox.com/

    (2) Once you have downloaded and installed it, you’ll open the view you created in step1, and edit it.

     pastedimage1598609826519v3.png

    pastedimage1598609833996v4.pngpastedimage1598609840426v5.png

    pastedimage1598609847899v6.png

    3.reopen the view in advanced find.

     pastedimage1598609858658v7.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Klaudia Profile Picture
    5 on at

    It works, thanks for your help!

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