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Service | Customer Service, Contact Center, Fie...
Answered

Replicating D365 Field Service mobile app Work order new user experience to a custom form

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We have a custom model-driven app that is used for mobile.  Preview feature of New mobile app user experience is available in Field Service Mobile OOB application. We want to replicate the same functionalities in our custom app like how Bookings are shown in the below image as soon as the user logs into the mobile application.
 
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Our current UI looks like this for the custom app. I also checked and enabled all the preview and upcoming features in settings of the app. Still the app layout hasn't been changed.
Please let us know if there is a way to enable the preview features in the custom app. 

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  • Verified answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Unfortunately, I'm afraid that's not possible.
    New mobile user experience is only available in the Field Service Mobile app.
     
    But you can create a new idea through the below URL, then ask your colleagues to raise up the votes.
     Ideas (dynamics.com)
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
     
    Best Regards,
    Dengliang Li
     
     

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