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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error On form load aft...
Customer experience | Sales, Customer Insights,...
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Error On form load after upgrading to 9.1 for existing records for entity with BPF

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Posted on by Kavita11 10

Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.Platform.Server.SelectionAlgorithmService.<>c.<RetrieveDefaultProcessInstanceFallback>b__25_1(IBusinessEntity instance)
at System.Linq.EnumerableSorter`2.ComputeKeys(TElement[] elements, Int32 count)
at System.Linq.EnumerableSorter`1.Sort(TElement[] elements, Int32 count)
at System.Linq.OrderedEnumerable`1.<GetEnumerator>d__1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
at Microsoft.Crm.Platform.Server.SelectionAlgorithmService.RetrieveDefaultProcessInstance(Guid targetEntityId, Int32 targetEntityTypeCode, String targetEntityLogicalName, Boolean moreProcessData, IExecutionContextProxy executionContext, Boolean allowPinProcess, Boolean mruFetchOnly, Boolean fallbackMandatory)
at Microsoft.Crm.Application.Components.Application.ProcessControlProcessCacheUtils.GetPreferredProcessId(Int32 entityTypeCode, Guid parentEntityId, Boolean& skipFallback)
at Microsoft.Crm.Application.Components.Application.ProcessControlProcessCacheUtils.GetProcess(Guid parentEntityId, Int32 entityTypeCode, Guid appModuleId, Boolean fallbackToDefault)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.GetProcessIdForEntity(Guid entityId, Int32 entityTypeCode)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, Guid formId, FormFactor formFactor)
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #DDEC563FDetail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>3fa9be31-7e0e-44af-b3f7-e21c7c840456</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---&gt; System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.Platform.Server.SelectionAlgorithmService.&lt;&gt;c.&lt;RetrieveDefaultProcessInstanceFallback&gt;b__25_1(IBusinessEntity instance)
at System.Linq.EnumerableSorter`2.ComputeKeys(TElement[] elements, Int32 count)
at System.Linq.EnumerableSorter`1.Sort(TElement[] elements, Int32 count)
at System.Linq.OrderedEnumerable`1.&lt;GetEnumerator&gt;d__1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
at Microsoft.Crm.Platform.Server.SelectionAlgorithmService.RetrieveDefaultProcessInstance(Guid targetEntityId, Int32 targetEntityTypeCode, String targetEntityLogicalName, Boolean moreProcessData, IExecutionContextProxy executionContext, Boolean allowPinProcess, Boolean mruFetchOnly, Boolean fallbackMandatory)
at Microsoft.Crm.Application.Components.Application.ProcessControlProcessCacheUtils.GetPreferredProcessId(Int32 entityTypeCode, Guid parentEntityId, Boolean&amp; skipFallback)
at Microsoft.Crm.Application.Components.Application.ProcessControlProcessCacheUtils.GetProcess(Guid parentEntityId, Int32 entityTypeCode, Guid appModuleId, Boolean fallbackToDefault)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.GetProcessIdForEntity(Guid entityId, Int32 entityTypeCode)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, Guid formId, FormFactor formFactor)
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #DDEC563F</Message>
<Timestamp>2021-09-05T01:35:26.7878268Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>3fa9be31-7e0e-44af-b3f7-e21c7c840456</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.Platform.Server.SelectionAlgorithmService.&lt;&gt;c.&lt;RetrieveDefaultProcessInstanceFallback&gt;b__25_1(IBusinessEntity instance)
at System.Linq.EnumerableSorter`2.ComputeKeys(TElement[] elements, Int32 count)
at System.Linq.EnumerableSorter`1.Sort(TElement[] elements, Int32 count)
at System.Linq.OrderedEnumerable`1.&lt;GetEnumerator&gt;d__1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
at Microsoft.Crm.Platform.Server.SelectionAlgorithmService.RetrieveDefaultProcessInstance(Guid targetEntityId, Int32 targetEntityTypeCode, String targetEntityLogicalName, Boolean moreProcessData, IExecutionContextProxy executionContext, Boolean allowPinProcess, Boolean mruFetchOnly, Boolean fallbackMandatory)
at Microsoft.Crm.Application.Components.Application.ProcessControlProcessCacheUtils.GetPreferredProcessId(Int32 entityTypeCode, Guid parentEntityId, Boolean&amp; skipFallback)
at Microsoft.Crm.Application.Components.Application.ProcessControlProcessCacheUtils.GetProcess(Guid parentEntityId, Int32 entityTypeCode, Guid appModuleId, Boolean fallbackToDefault)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder.GetProcessIdForEntity(Guid entityId, Int32 entityTypeCode)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, Guid formId, FormFactor formFactor)
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #6E1B5D22</Message>
<Timestamp>2021-09-05T01:35:26.7878268Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

I have the same question (0)
  • Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    Please compare the stagefield value of new BPF record with Old BPF record.

    Thanks,

    Pradeep.

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