Dynamics GP 2018 - Favorites Disappeared from Home

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Posted on by BA-22052024-0

I had many links saved as favorites to various tasks/batch processes, etc. and they have remained for years. Earlier this week I logged in and they were all gone, just plain disappeared. No idea what changed. Has this happened to anyone else?

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Microsoft Dynamics GP

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Zain Mehmood 4,187 Most Valuable Professional on at

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Hi,

Yes, this can happen in Dynamics GP 2018 if your user profile data gets corrupted or if there's a recent change in your SQL server or user access. A few things to check:

User-Specific Issue – Try logging in as another user to see if favorites are still there.

Check SQL Table – Favorites are stored in the SY07110 table. You can run a query to see if your entries still exist.

Recent IT Changes – Check if your GP user ID was re-created or if there was a change to the Home page or task security.

Roaming Profile – If using a roaming Windows profile, GP might fail to save user settings correctly.

If the favorites are completely missing from SY07110, unfortunately they may need to be re-created.

Hope this helps,

Zain

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