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There might be a case that one person is using more than one license by opening several instances of the system; also, you might have some system processes, like application server, consume licenses. Check the sessions in the database (by opening file-datavase - database information - sessions) information from client
i did check the database information and i saw only 9 sessions
Execute this, what would be the result?
select *
from [Session]
where
[Database Name] = 'NAME'
and [Application Name] = 'Microsoft Dynamics NAV client'
order by
[User ID]
The client is on a Nav 5.0 no sql server
i suggest to you go to the active session table (2000000110) through the development environment, here you'll notice if there's any duplicate session, if any, just select and delete them.
then your blocked or stuck sessions will be released
Was it working fine before anytime?
If not, get the license updated from MS site.
Have you done restart the server?
If not please try once.
Since deploying the new license we started having this problem.
yes i have restarted the start but that didn't help.
If you have cleared the sessions table and have restarted the server and still face this issue, the license file might be invaild. Try to regenerate the license file, if it would not help, please contact Microsoft for support.
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