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Problem in Return Purches order

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Posted on by Haleh

Hi,

I want to return purchase order with the same cost of purchase order, how can i do that?

I used Marking Functionality, but when return purchase order new amount calculated.

Can anyone help me?

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OsmanIstanbul 2,818 on at

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Hi

İt should works with marking. Can you add some screen shots

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Ludwig Reinhard Microsoft Employee on at

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Hello Haleh,

Have you been able to get this issue resolved in the meantime?

If you have not then provide some additional information please.

Many thanks and best regards,

Ludwig

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Haleh 30 on at

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Hi Dr. Ludwig Reinhard

unfortunately i couldn't resolve this issue,

i have one PO and i want return this PO with the same cost of the main PO and i want see voucher transaction reverse, but when i return this PO in the voucher transaction i see new amount caluculated.

first image show my receipt voucher in PO(i have one item with 800 cost)
Seconde image show my receipt voucher in return PO that show new amount calculated. i want just first transaction reverse.

thank you

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faiz7049 2,382 on at

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Hi Haleh,

Any charge did you apply at the time of Purchase Receipt?

Make sure after marking functionality apply charge(same as original) with negative sign.

411001 is which account?

Thanks,

Faiz

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Xusheng on at

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If this issue still exist, I suggest you log a service request to double check with Microsoft support team.

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Haleh 30 on at

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Hi Faiz

No i didn't add any charge, just posted one item with 800 unit cost.

411001 is purchase expenditure un-invoiced.

Thanks,

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faiz7049 2,382 on at

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If marking is done correctly the value should not come to 411001 . Please Test another Purchase order on Test environment.

Thanks,

Faiz

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Haleh 30 on at

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Do setting need to be made for using marking?

Thanks,

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faiz7049 2,382 on at

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Hi Haleh,

Please check below link and It could be help you I hope.

www.sikich.com/.../

Thanks,

Faiz

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Haleh 30 on at

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Thank you very much for your help Faiz

I have read this link before, and it was very useful , but I do not understand why it is not done.

Thanks,

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